Get help

How to request help from the Utah PIO Association:

There are various channels that an emergency manager or local PIO can successfully use to request the PIO Association’s assistance. Once a request is made, information goes to the PIO Association members, who fill out a form with their availability. Information from that form is then sent to the requesting agency.

For the local PIO:

  1. Reach out to PIOs in your local joint information system. Don’t have a local JIS yet? Here’s how to get one started (under construction).
  2. If no local PIOs are available, either you or your boss should contact your county emergency manager, who can work your request up the chain to the State. Don’t know your emergency manager? Check out DEM’s map here.
  3. If you still have no luck, send an email to piohelp@gmail.com.  The subject line should be “PIO Help Needed + incident name” and the body of the email should include relevant information about what help is needed.
  4. Don’t forget to include contact information

For the emergency manager:

  1. Contact your regional DEM liaison, who can contact the DEM PIO to get the requesting process started. This will ensure proper tracking of costs.
  2. If your regional liaison is not available, or for 24/7 support, call 801-538-3400.
  3. You may send an email to piohelp@gmail.com.  The subject line should be “PIO Help Needed + incident name” and the body of the email should include relevant information about what help is needed.
  4. Don’t forget to include contact information

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